Blocking credit cards
Blocking your Swisscard credit card or prepaid card in case of theft or loss. You can block your credit card or prepaid card by phone or in the Swisscard app 24 hours a day, 365 days a year.
Blocking credit cards
-
Blocking by phone
Blocking by phone
In case of theft or loss, block your card immediately using our emergency number. You can reach us 24 hours a day, 365 days a year.
Tel. +41 44 659 69 03 -
In the Swisscard app
In the Swisscard app
Block your card directly and easily in the Swisscard app. You can also order the replacement card directly in the Swisscard app.
Replacement card, emergency cash
If your card gets lost, we will provide you with simple assistance: We will ensure that a replacement card is sent to you by courier anywhere in the world and check whether we can send you emergency cash. Please contact our customer service team immediately.